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If you are unable to find the name of the person to address the cover letter to, the next best option is to either address the reader as ‘Dear Hiring Manager’ or ‘Dear Sir/Madam. ‘ I always recommend selecting the salutation based on your comfort level and also the feel you get for the company.
Use a generic salutation, such as Dear Hiring Manager, Dear Recruiting Manager or Dear Human Resources Professional. (Avoid To Whom It May Concern; it is antiquated.) Another option is to write Greetings, which is somewhat informal but polite.
When you address a letter to a female employer, use the title Ms. unless you know for certain that she prefers another title (such as Miss or Mrs.). Ms. is a general title that does not denote marital status, so it works for any female employer.
To address a cover letter without a name, use some variation of, “Dear Software Team Hiring Manager.” You can also use, “Dear Hiring Manager” if the addressee really is unknown. Remember that “To Whom It May Concern” is an old-fashioned salutation for cover letters. It also feels very impersonal.
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