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Probably the easiest and simplest way is to just call her your friend and refer to her with a female pronoun. For example, “My friend Sidney is helping me move. She’ll be here in an hour.” “Female friend” or “girl friend” is grammatically correct, but it calls a lot more attention to gender, which can be awkward.
Email etiquette for addressing unknown/external recipients:If you don’t know the gender of the recipient just use “Dear First Name, Last Name”. If you must absolutely be formal, stick with the good ol’ “Dear Sir/Madam”. For an email exchange – note that it’s all about the dance.
In a formal salutation, if the recipient’s name is unknown, one uses “Sayın Yetkili”, which is similar to “Dear Sir/Madam” in English. If the name and the gender of the intended recipient is known though, acceptable salutations are; Hanim (if the intended recipient is female), Bey (if the intended recipient is male).
A formal tone helps establish the writer’s respect for the audience and suggests that the writer is serious about his or her topic. It is the kind of tone that educated people use when communicating with other educated people. Most academic writing uses a formal tone.
Tone is expressed by your use of syntax, your point of view, your diction, and the level of formality in your writing. Examples of tone in a story include just about any adjective you can imagine: Scared.
Voice and tone reflect your attitude about your subject and your readers. Voice is who the readers hear talking in your paper, and tone is the way in which you are doing the writing. Voice can be institutional, or academic—that is, objective and formal. Or voice can be personal—in fact, your distinct voice.
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